Refund & Cancellation Policy

At TS Newswire, we are committed to delivering high-quality PR distribution and digital media services. This policy explains how refunds, cancellations, and credits are handled for purchases made through our platform.

All TS Newswire services are fully digital, including press release drafting, editorial review, distribution, and publishing. Once work has commenced or content has been published, the service is considered delivered and cannot be reversed, except in limited cases.

• Duplicate charges confirmed by Razorpay or the applicable payment gateway.
• Failure to deliver the purchased service due to a verified internal or technical issue.
• Publisher non-delivery where placement cannot be resolved within a mutually agreed timeline.

• User-initiated cancellations after distribution has started.
• Dissatisfaction with editorial outcome when content meets guidelines.
• Publisher rejection due to policy violations or restricted content.

To request a refund, email admin@tsnewswire.com with your Order ID, purchase date, and reason. Requests are reviewed within 7 business days. Approved refunds are processed via the original payment method.

Processing Time: 5–7 business days after approval, depending on your bank or payment provider.

In certain cases, we may issue partial refunds or service credits. Credits may be applied to future purchases and may include expiry or usage conditions communicated at the time of issue.

Initiating a chargeback without contacting us may delay resolution. TS Newswire reserves the right to dispute fraudulent or unverified chargebacks by providing service and transaction evidence to the payment processor.